EPR Compliance

1. What is EPR and why is it mandatory for e-commerce sellers?

EPR (Extended Producer Responsibility) is an environmental policy that requires producers to take responsibility for the entire lifecycle of their products. If you sell packaged goods, electronics, or batteries in the EU (e.g., Germany, France), marketplaces like Amazon and eBay are legally required to verify your EPR registration numbers or block your listings.

2. How long does it take to get a German LUCID (Packaging Act) number?

Our expedited channel typically issues the German Packaging registration number within 1–3 business days, ensuring your store remains compliant without delay.

3. What is the difference between the 3 packages for German Packaging Act?
  • Package 1: Basic registration and reporting for new sellers.
  • Package 2: Includes registration plus the official Dual System recycling fee (approx. €25.94).
  • Package 3: Full service including the Dual System ID, recycling certificates, and system proof—ideal for established brands requiring full audit trails.
4. Which categories does French EPR cover?

France has the most extensive EPR categories. Beyond Packaging, WEEE, and Batteries, we also handle specialized categories such as DIY & Garden, Toys, Textiles, and Furniture.

5. Do I need a separate EPR registration for Austria?

Yes. Austria requires a local Authorized Representative for non-Austrian companies. Our service includes the mandatory representative appointment and notarization assistance, with a processing time of 3–4 weeks.

6. Is a Spanish EPR registration required for remote sellers?

Yes. If you sell to Spanish consumers, you must register for Packaging EPR. Effective 2024, Spain requires an Authorized Representative for foreign companies, a service we fully provide.

7. What is WEEE, and do my products fall under it?

WEEE applies to Waste Electrical and Electronic Equipment. If your product requires electricity or electromagnetic fields to function (e.g., LED lights, kitchen appliances, or USB cables), you must register for WEEE.

8. Can I use one EPR number for multiple EU countries?

No. EPR is a national law. You must obtain a separate registration number for each country you sell to (e.g., one for Germany, one for France, etc.).

9. What happens if I fail to report my actual sales volume?

Failure to report or under-reporting can lead to heavy fines from national authorities (up to €200,000 in Germany) and the permanent revocation of your registration number.

10. Why is Italy’s EPR process longer than other countries?

Italy involves complex multi-party audits and consortium registrations (like CONAI). The process usually takes 4–6 weeks. We recommend starting your application early to avoid peak-season disruptions.

VAT Services

1. When must I register for VAT in Europe?

You must register for VAT if you store goods in an EU country (e.g., FBA or overseas warehouses) or if your distance sales to EU consumers exceed the €10,000 threshold.

2. How long does UK VAT registration take?

Standard HMRC processing currently takes 3–4 months. We provide a “Rapid Registration” consultation to ensure your documents are perfect, minimizing the risk of rejection or delays.

3. What is Postponed VAT Accounting (PVA) in the UK?

PVA allows you to declare and recover import VAT on your VAT return rather than paying it upfront at the border. This significantly improves your business cash flow.

4. What documents are needed for German VAT registration?

Typically, you need your Business License, Director’s ID/Passport, Proof of Store URL, and a signed Power of Attorney. We assist in translating and certifying these for the German Tax Office.

5. Can I cancel my VAT number if I stop selling?

Yes. However, you must formally apply for “De-registration.” Simply ignoring your filings will lead to accumulated penalties and legal issues with tax authorities.

General & Website

1. Does your Authorized Representative service include GPSR templates?

Yes. Our EU/UK Authorized Representative services (EC/UK Rep) include a standard GPSR (General Product Safety Regulation) label template to help you meet the December 2024 requirements.

2. Why are compliance service fees non-refundable?

Once we initiate the filing process with government authorities or pay recycling fees on your behalf, these costs are irreversible. Please review our Refund Policy for specific milestones.

3. What payment methods do you accept?

To ensure transacsit security, we accept PayPal Invoices, Bank Wire Transfers (SEPA/SWIFT) via PingPong/Payoneer/Wise, and major International Credit Cards.

4. Can you help with product testing like CE or RoHS?

Absolutely. We partner with ISO 17025 accredited laboratories to provide CE (EMC/LVD/RED), RoHS, REACH, and Energy Labeling (EPREL) certifications with a 7–15 day turnaround.

5. How do I know if my registration was successful?

Upon completion, we provide official certificates and registration numbers (e.g., DE123456789) which can be verified directly on official government databases like LUCID (Germany) or ADEME (France)